LOOKING TO RETURN OR EXCHANGE YOUR ORDER...
HERE ARE OUR GUIDELINES FOR RETURNS AND EXCHANGES:
- All products must be in the condition you received it. We will not do exchanges for products that have been used, worn, washed or otherwise damaged.
- Customers must pay for return shipping per company policy, unless the circumstance calls for it. We will take care of all reshipping costs.
- Products can be returned within 30 days of initial purchase.
- Refunds generally take 5-7 days to return to the customer's account.
- If you would like to make a return or exchange your item for another size or style, please send to:
Fluffy Crate Returns
2511 Essex Place #129
Cincinnati, OH 45206
Be sure to include a note saying what you would like. In most cases, we will refund your order or complete the exchange within 2 business days of receiving your item.
Needing to know what size to order? Have no fear! This page has all of the answers to your sizing and garment questions.
Still Don't know. Just contact us and we can help.